Youth Adviser-Job Description

  Job Description

Job Title:                          Youth Advisor

Responsible to:               Chief Operating Officer

Salary:                             Starting salary £21,935 pa based on 37 hours

Hours:                                 37 hours per week, a potential for part time can be discussed up to 30 hours

Location:                            New Forest District and surrounding area

  1. Main Purpose of Job     

To deliver information, advice, guidance (IAG) to meet the varying needs of young people, aged between 11-25 years, living predominantly in and around the New Forest.

  • As part of IYCs Youth Advisers Team the post holder may also be required to contribute to the delivery of projects and programmes set up with external funding.

The IAG and support to be provided to young people will be commensurate up to but not exceeding Levels 2–3 of the Hampshire County Council Safeguarding Children Board and Children’s Trust Thresholds Chart (i.e. Universal, Early Help and Targeted Support).

  • To provide responsive initial support for presenting issues at venues during open access times. The IAG and support provided may be delivered via a one off contact or through a series of planned contact sessions (appointments).
  • Where agreed and appropriate, a series of interventions depending on the needs of each young person accessing the service to work thorough action plans with clients as part of a case load by appointment at venues across the area.
  • To act as a referral service to signpost clients to the support and expertise of partner agencies both statutory and voluntary
  • To promote the wider activities of IYC to referrers, supporters and volunteers.
  • The post holder may also contribute to the delivery of emotional health and well-being workshops to groups of young people in schools, colleges and other youth provision in the region as required.
  • Duties and responsibilities:

Generic Delivery of Support

  1. To deliver a face to face IAG and support service, as required, to individuals or groups of young people. More specifically:
    1. To provide young people who are NEET or at risk of becoming NEET with IAG about post 16 learning, training and apprenticeship options; personal development/self-esteem building programmes; and other training and employment opportunities
    1. To assist young people to write CV’s and job/training applications and prepare for interviews 
    1. To provide IAG and support in connection with benefits; budgeting; debt avoidance; and money management
  • To support young people with housing issues which may include mediating or advocating with private and social landlords; families; or peers on their behalf to sustain their accommodation.
  • To support young people who are homeless (or at immediate risk of homelessness) and ensure their immediate accommodation needs are met in accordance with local policies and protocols e.g. via Hampshire Children’s Services Department; District Council Housing Department.
  • To deliver personal relationship and sexual health IAG and support to young people in areas including contraception; pregnancy testing; chlamydia screening; and exploitation awareness
  • To provide young people with IAG and support in connection with alcohol, drug and substance misuse
  • To offer IAG and support to young people who may be struggling with their mental or emotional health including how to manage their anger
  • To provide IAG and support to young people who may be engaging in anti-social, offending, re-offending or other risky behaviours
  • To provide IAG and support to young people on any other issues impacting on their lives for which they seek support

In all the above, post-assessment referral to the appropriate statutory or voluntary agency and concluding contact will apply.

Programmed Activities:

It’s Your Choice often identifies activities and revenue streams that compliment is aims and objects to support to young people.  

Youth advisers may be allocated work to specifically deliver such programmes when funding is available and if the activity is within the individual Youth Advisers professional ability.

Programmed activities may be limited to one off sessions or may require a longer commitment away from the Generic Delivery of Support described above.

Examples of programmed activities may include one off sessions in schools, working regularly with specific client issues or commissioned targeted work. 

Programmed work will be allocated initially by senior managers following consultation with Youth Advisers. (Consultation will be appropriate to the level of on gong commitment to the work).

Service delivery

  1. To maintain the quality of service delivery to the highest achievable standards as agreed with Trustees and measured against nationality recognised standards
  • Building and maintaining relationships with partner agencies ensuring the work of IYC is integrated into the provision for young people in eth new forest.
  • To complete associated administrative work such as monitoring information on organisations data base.
  • To make effective use of available supervision and support to confirm performance and improve service delivery
  • To provide were required case studies, anecdotal and quantitative and qualitative information required to provide monitoring information.
  • To partake in appropriate core training (i.e. Child Protection & Safe Guarding, Lone Working & Risk Assessment, GDPR (Consent, Confidentiality & recording), Suicide and Self-Harm.
  • To undertake any other duties commensurate with the post as required

Administration & Finance:

  1. Work within agreed service  budget
  2. Maintain a critical eye on own service expenditure and make suggestions for savings
  3. To contribute to the monitoring and development of services by ensuring that young people’s records are completed and handed in on time, statistical data and financial information is maintained.
  4. To contribute to the returns requirements for funders.
  5. To record accurate records of hours and expenses using the systems provided.

Meetings & Representation:

  1. Attend  partnership meetings as appropriate  
  2. Attend team meeting when required preparing information to share regards service updates, administrative requirements, changes to working practice etc.

Office Management & Admin

  1. To provide office support for colleagues.

C. Other Duties

The post holder is also expected to:

  1. Attend full staff and team meetings

b) Work flexibly as agreed within the team to meet the demands of the service

  • Maintain confidentiality in all matters relating to service delivery

d) Attend training opportunities as agreed with line manager at induction,

    appraisal or supervision

e) Positively promote partnership and partner agencies

f)  Undertake other related duties that line management deems appropriate and /or necessary

Whilst every endeavour has been made to outline the duties and responsibilities of the post, these duties are not exhaustive.